Technical Writing

I have been producing increasingly more polished technical writing for over a decade. Along the way, I have developed a user-friendly and concise writing style that gets the point across.

• How do people manage after absorbing your training material?
• Do you see them scratching their heads?
• Banging the keyboard when things don't work?

I can help.

When people read my instructions, they often say things like "Wow, that made the light go on -- thanks!" or "It's easy when you know how..." .

So how do I do it?

I don't use words when a clear, well-annotated picture will do the job. Conversely, I don't use obscure diagrams when a well-drafted list of instructions leads the reader to a successful outcome.

The old expression "use the right tool for the job" is in my blood.

People have different learning styles.

• Some like computer-based tutorial movies.
• Some like a printed manual they can read and digest at their leisure.
• Others do best with hands-on classroom training.
• I can create content that works for all learning styles.

Process is crucial

Technical writing projects need resources to succeed. You need all of the following things:

• A project manager with the full (both moral and financial) support of your organization.
• One or more skilled technical writers.
• One or more skilled editors.
• Frequent and clear communication between your engineers or technical staff and your writers and editors.
• A proven quality control process to follow.

I can help you at any level in your project.

Contact me